Enable Fitness Ltd
Last updated: June 2026
1. Who We Are
Enable Fitness Ltd (“we”, “us”, “our”) is registered in England and Wales. Our registered address is Swift House, Ground Floor, 18 Hoffmanns Way, Chelmsford, Essex, CM1 1GU.
If you have any questions about this policy or how we handle your personal data, you can contact us at admin@enablefitness.co.uk.
2. What This Policy Covers
This policy explains how we collect, use, and protect personal data when you visit our website. We are committed to handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. What Data We Collect and Why
3.1 When You Contact Us
If you submit an enquiry via our contact form or email us directly, we collect:
- Your name
- Your email address
- Any other information you choose to include in your message
Why: To respond to your enquiry. Our lawful basis is legitimate interests — it is in both your and our interest to be able to communicate with you.
3.2 Website Analytics
We may use analytics tools (such as Google Analytics) to understand how visitors use our website. This data is aggregated and anonymised where possible, and may include:
- Pages visited and time spent on site
- Approximate location (country/region)
- Device and browser type
- How you arrived at our site (e.g. search engine, direct link)
Why: To improve our website and understand what content is most useful. Our lawful basis is legitimate interests.
3.3 Cookies
Our website uses cookies — small text files stored on your device. We use:
- Essential cookies: Required for the website to function correctly.
- Analytics cookies: Used to understand how visitors interact with our site (only set with your consent).
You can manage or withdraw your cookie preferences at any time via the cookie banner on our website, or through your browser settings.
4. How We Store and Protect Your Data
We take reasonable technical and organisational measures to keep your data secure. Contact form submissions are stored securely and accessed only by authorised personnel.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
5. Third-Party Services
We may use the following third-party services which may process data on our behalf:
- Google Analytics — website analytics (Google LLC, operating under EU-US Data Privacy Framework)
- Email/hosting provider — for receiving and storing enquiry emails
Where third parties process data on our behalf, we ensure appropriate data processing agreements are in place.
6. How Long We Keep Your Data
| Data type | Retention period |
|---|---|
| Contact form enquiries | 2 years from date of enquiry, unless an ongoing relationship develops |
| Analytics data | As per the retention settings of the analytics provider (typically 14–26 months) |
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to how we process your data
- Restrict processing of your data
- Data portability — receive your data in a machine-readable format
To exercise any of these rights, contact us at admin@enablefitness.co.uk. We will respond within one month.
8. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK’s supervisory authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
ICO Registration Number: ZC034934
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. We recommend checking back periodically.